Last updated: 14 November 2023

Heavy Duty Brake Distributors (hereinafter referred to as, "we", "us", or "our") is committed to protecting the privacy of our website users and customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://hdb.co.za/ (the "Website"). Please read this policy carefully.

By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

We may collect personal information about you in a variety of ways, such as:

• Directly from you when you provide it to us, for example, when you request a quote, place an order, or contact us through email.
• Automatically as you navigate through the Website, using cookies and other tracking technologies (please see our Cookie Policy.).

The types of personal information we may collect include:

• Contact information (e.g., name, email address, telephone number, and postal address)
• Billing information (e.g., credit card number and billing address)
• Order information (e.g., the products you purchase)
• Any other information you provide to us voluntarily

We may use your personal information for various purposes, such as:

• To process and fulfil your orders, including sending you confirmation and shipping notifications.
• To communicate with you about our products, services, and promotions.
• To provide customer support and respond to your inquiries or complaints.
• To comply with legal obligations, protect our rights and interests, and prevent fraud or misuse of our Website.
• To analyse and improve our Website, products, and services.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law, or in the following circumstances:

• To our trusted service providers who assist us in operating our Website, conducting our business, or providing services to you, as long as they agree to keep this information confidential.
• To comply with a legal obligation, protect our rights and interests, or enforce our agreements, policies, or terms and conditions.

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the complete security of your personal information.

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at marlize@franlich.co.za.

We may update this Privacy Policy from time to time. We encourage you to periodically review this policy for the latest information on our privacy practices.